Data Security

ACI 365 Privacy Policy — Your Data Is Completely Safe With Us

aci 365-your personal information is extremely important to us. In this policy, we clearly outline what data we collect, why we collect it, how we keep it secure, and what rights you have.

Last Updated: January 1, 2026
Your Privacy is Our Responsibility
Core Security Pillars

How We Protect Your Data

Data protection at aci 365 is not a formality — it is a genuine commitment

SSL Encryption

All your data is secured with 256-bit SSL encryption. Every step — from transactions to login — is fully encrypted.

No Third-Party Data Sharing

Aci 365 never sells your personal data. Information is only shared with trusted partners to the minimum extent necessary for operating our services.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. You stay in control of your information.

Secure Servers

All data is stored on secure servers, which are kept protected through regular security audits and updates.

Marketing Opt-Out

You can opt out of promotional messages at any time. We respect your preferences.

Transparent Policies

We have nothing to hide. What data is collected and why — it's all clearly stated on this page.

1. Introduction & Scope

aci 365 We are fully committed to protecting the privacy of our platform users. This privacy policy describes how aci 365 How your personal data is collected, used, stored, and kept secure.

This Policy aci 365applies to all services, websites, mobile apps, and other digital platforms. By continuing to use our platform, you are considered to have accepted the terms of this policy.

In plain terms: Everything we do is fully transparent. Your data is used solely to improve your experience — never sold, never misused.

If you have any questions about this policy, please reach out to our support team. We're always here to help.

2. What Information We Collect

aci 365 Two types of information are collected — what you provide directly, and what is automatically generated through your use of the platform.

Data Type Description Time of Collection
Identity Information Name, date of birth, national ID number During Registration & Verification
Contact Information Mobile number, email address At Registration
Financial Information Payment methods, transaction history During Deposit/Withdrawal
Login Information Username, encrypted password At the time of account creation
Device Information IP address, device type, browser On every visit
Gaming Information Game history, bet amounts, wins and losses During Gameplay
Please note: We only collect the information we actually need. No unnecessary personal data is ever requested.
3. How Your Information Is Used

Every purpose for which your data is used is clearly outlined below:

  • Account Management: To create, verify, and secure your account.
  • Service Delivery: To provide gaming services, process payments, and deliver customer support.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligation: To comply with applicable laws and regulatory guidelines.
  • Service Improvement: To analyse user experience and continuously improve the platform.
  • Contact: To send you important updates, security alerts, and support messages.
  • Promotional Communications: To share relevant offers based on your consent.
Our Commitment: Your data will never be sold to advertisers. No third party will be allowed to use your information for their own commercial purposes.

You can opt out of promotional messages at any time from your account settings. However, transactional and security notifications cannot be disabled, as they are sent solely for your protection.

4. Data Sharing & Third Parties

aci 365 never sells your personal data. However, limited information may be shared with trusted third parties in the specific circumstances outlined below:

  • Payment Providers: Mobile Pay, Nagad, Rocket — only the information necessary to process your transaction.
  • Identity Verification Services: Information required for KYC verification.
  • Technology Partners: For platform operations, under strict confidentiality agreements.
  • Legal Authorities: When required by a court order or government directive.
Every third-party partner is bound by a confidentiality agreement. They may only use your data for the specified purpose — nothing else.

Your personal information is never shared with any advertiser on our platform.

5. Cookies & Tracking Technologies

aci 365 Cookies and similar technologies are used on our website and app. Cookies are small text files stored on your device that help improve the functionality of the site.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and enable core functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To monitor platform performance. These are completely anonymous.
  • Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

6. Data Retention Period

aci 365 Your data is not retained beyond what is necessary. Retention periods depend on the type of data:

  • Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
  • Gaming History: 2 years after account closure.
  • Log Files: Up to 1 year for security purposes.
  • Marketing Information: Deleted immediately upon opt-out.
Legal Obligation: Some data must be retained for a set period to meet Bangladesh's legal requirements. Beyond that, we do not hold any data longer than necessary.
7. Your Rights

aci 365You have the following rights over your personal data held by

Right to Access Your Data

You can request a copy of the information we hold about you. Contact our support team and we'll respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Some details can be updated directly from your account settings.

Right to Erasure

Upon account closure, you may request deletion of all data beyond what we are legally required to retain.

Right to Restrict Processing

You can request that we limit the processing of your information in certain circumstances.

Right to Opt Out of Marketing

If you no longer wish to receive promotional messages, opt out at any time via your account settings or by contacting support.

To exercise any of the rights above, please contact our support team: support@aci365.best

8. Security Measures

aci 365 We follow industry-leading security standards to protect your information:

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection for login and critical transactions.
  • Regular Security Audits: Regular assessments conducted by external experts.
  • Firewall & Anti-DDoS: Protection against server attacks.
  • Restricted Access Policy: Only authorized personnel can access specific information.
  • Data Backup: Secure, encrypted backups are taken on a regular basis.
In the event of a data breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

You can also help keep your account secure — use a strong password, enable 2FA, and never share your password with anyone.

9. Child Protection Policy

aci 365 Strictly follows an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is carried out at the time of registration. If an underage account is detected:

  • The account will be suspended immediately.
  • All associated data will be permanently deleted.
  • Relevant authorities will be notified if required.

If you believe a minor is using this platform, please notify our support team immediately.

10. Policy Changes

aci 365 This privacy policy may be updated from time to time. Any changes will be reflected on this page, and the last updated date will be revised accordingly.

We will notify you via your registered mobile number or email address for any significant changes. That said, it's a good habit to check this page regularly.

After changes take effect: Continued use of the platform after any updates will be considered acceptance of the revised policy. If you do not agree with the updated policy, you always have the option to close your account.
11. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

  • Email: support@aci365.best
  • Live Chat: Click the chat button on the right side of the platform
  • Response Time: Usually within 24 hours

We take every complaint seriously and do our best to resolve it as quickly as possible. Your privacy genuinely matters to us.

Last Updated: 1 January 2026. This Privacy Policy aci 365applies to all services.

Your data is safe — join with confidence

Your privacy is protected at aci 365. With transparent policies, secure payments, and trusted service, we're always in your corner.

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